Securing Today
and Tomorrow
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What the Federal Government Shutdown Means to You
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Congress failed to reach an agreement on funding beginning October 1, 2025. Until further notice, the federal government is shut down. We know you have questions and will do our best to answer them. We want you to know that during the federal government shutdown, payments to all people who currently receive Social Security benefits […]
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A Better Online Experience: Social Security’s New Homepage Makes Access Easier for Everyone
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Today, Social Security officially launched a newly redesigned homepage to improve online service to beneficiaries and the American public. This redesigned homepage provides a more-user friendly experience and encourages you to sign up for a personal my Social Security account to handle your Social Security business from anywhere, on any device. The new and improved […]
Continue reading "A Better Online Experience: Social Security’s New Homepage Makes Access Easier for Everyone" → Social Security Transition to Electronic Payments—Deadline Approaching: What You Need to Do Before September 30
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As the September 30 deadline approaches, this is an important reminder to prepare for the transition to electronic payments. All federal benefit payments will soon be issued electronically, and paper checks will be phased out in most cases. If you still receive paper checks, now is the time to act. To avoid any disruption in payments, […]
Continue reading "Social Security Transition to Electronic Payments—Deadline Approaching: What You Need to Do Before September 30" → Expanded Online Access to Your Personal Information and So Much More
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Your personal my Social Security account is here for you at every stage of your life. You don’t have to be retired, or even close to retirement, to take advantage of it. It is the most convenient way to do business with us, from anywhere and from any device. In fact, more than 97 million […]
Continue reading "Expanded Online Access to Your Personal Information and So Much More" → Social Security Delivers Faster Service to More People: Online, by Phone, and In Person
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Social Security is committed to meeting people where they want to be served, whether online, by phone, or in person. Our latest performance metrics show we’re handling more customer requests than ever, with shorter wait times and more convenient service options. By improving customer service across all our service channels, we estimate that, due to the reduction […]
Continue reading "Social Security Delivers Faster Service to More People: Online, by Phone, and In Person" → Celebrating 90 Years of Social Security: Strengthening Our Legacy, Transforming Our Future
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This year marks a remarkable milestone in our nation’s history, the 90th anniversary of the Social Security Administration (SSA)! Since the Social Security Act was signed into law in 1935, Social Security has been a cornerstone of economic security for millions of Americans. What began as a bold vision to protect Americans from poverty in […]
Continue reading "Celebrating 90 Years of Social Security: Strengthening Our Legacy, Transforming Our Future" →Tags: Anniversary, Customer Service, History
Social Security Makes it Easier for People with Severe Disabilities to Get Help
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If you or someone you care about is living with a serious medical condition, you understand how crucial it is to receive timely support. The Social Security Administration (SSA) has recently added 13 new conditions to its Compassionate Allowances (CAL) list, which will enable more people to access disability benefits more quickly. What’s the Compassionate […]
Continue reading "Social Security Makes it Easier for People with Severe Disabilities to Get Help" → Social Security Deploys New Technology to Better Serve You
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At the Social Security Administration (SSA), our mission is to provide you with the best possible service, whether you call us, visit a field office, or manage your benefits online. We are always listening to your feedback and the suggestions of our dedicated employees to find new ways to improve your experience. Listening and Acting […]
Continue reading "Social Security Deploys New Technology to Better Serve You" → Coming Soon: Enhanced Security Authentication PIN (SAP) for Online Accountholders – What You Need to Know
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Social Security is committed to providing secure, efficient, and user-friendly services to our customers. In line with this commitment, we are introducing an enhanced Security Authentication PIN (SAP) feature for my Social Security accountholders, beginning in August 2025. This optional, new feature is designed to make the identity verification process faster and more secure when calling […]
Continue reading "Coming Soon: Enhanced Security Authentication PIN (SAP) for Online Accountholders – What You Need to Know" → Representative Payees Help You Manage Your Social Security
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Some people who receive monthly Social Security benefits or Supplemental Security Income (SSI) payments may need help managing their money. If you need help, we’ll work with you to find the most suitable representative payee to manage your benefits. A representative payee is someone who receives your monthly benefit payment on your behalf and must […]
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