Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
SSA Talks: Commissioner O’Malley’s Top Priorities
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Commissioner Martin O’Malley joined SSA Talks to discuss his top priorities. Since being sworn in on December 20, 2023, Commissioner O’Malley has been focused on the most pressing issues facing the agency and three top priorities: 1) Reduce call wait times, 2) Issue faster disability decisions, 3) Resolve inequities in overpayments and underpayments. In this 18-minute […]
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How to Spot an Imposter Social Security Social Media Account
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Do you know how to spot fake Social Security social media accounts? The tips below will help you protect yourself and your family. How fraudsters create imposter accounts Fraudsters create imposter social media pages and accounts using Social Security-related images and jargon, making them appear as if they’re associated with or endorsed by us. They […]
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Social Security Improves Customer Experience Ranking
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We’re committed to improving customer service by providing more access to our programs and services, and our efforts have paid off. We’re proud to announce that Social Security’s ranking on Forrester’s 2023 Customer Experience Index increased by 3.3 points – the only agency on the list to make a significant gain. We achieved this higher […]
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Learn About Social Security Online in 2024
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Our programs touch the lives of more than 71 million people. We work hard to ensure critical benefits and other services are accessible to you. Consider the start of the new year as an opportunity for you to engage with us online. This begins with creating your free and secure personal my Social Security account. […]
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Social Security and Scam Awareness
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Social Security imposter scams continue to be widespread across the United States. Scammers use targeted, sophisticated tactics to deceive you into providing sensitive information or money. If you receive a suspicious letter, text, email, or call, do not respond. We want you to know how to identify a scammer and avoid becoming a victim. Did […]
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SSA Talks: Will Social Security Be There When I Retire?
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Our Chief Actuary, Steve Goss, answers this question in the latest episode of our audio series, SSA Talks. In this 13-minute episode, Steve sheds light on the Social Security Trust Funds and how they relate to your future benefits. The episode is accompanied by a fact sheet and transcript. In addition to providing more information […]
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Save Your Place in Line with Mobile Check-in Express
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Our Mobile Check-In Express feature makes it easier to check in if you must visit a Social Security office. To use Mobile Check-In Express, scan the QR code located at your local Social Security office. This will allow you to check in for: Scheduled and non-scheduled appointments. Services—including requesting a replacement Social Security card, a […]
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Access Your Earnings History with my Social Security
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It may have been years or even decades since you thought about how much you earned at your first job. Did you know that you can find out how much you made that first year? Or any year you worked? Your earnings history is a record of your progress toward your future Social Security benefits. […]
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Do You Qualify for Social Security Spouse’s Benefits?
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Social Security benefits are a crucial part of millions of Americans’ retirement income. If you don’t have enough Social Security credits to qualify for benefits on your own record, you may be able to receive benefits on your spouse’s record. To qualify for spouse’s benefits, you must be one of the following: 62 years of […]
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How SSA.gov Helps You
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We’re excited to announce that we’ve added two screening tools to our redesigned website! SSA.gov provides you with many ways to learn about our programs and do business with us online. These tools are designed to help you determine your eligibility for benefits and help you request a replacement Social Security card. Benefits Screener You […]
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