General Information
How to Contact Social Security: What You Need to Know About Recent Changes
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When you want to get in touch with Social Security, you have options. The most convenient way to conduct business with us is online with a personal my Social Security account. More than 71 million adults use our online services through my Social Security. If you don’t have an account or access to the internet, […]
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Social Security Administration Highlights Key Accomplishments in the First 100 Days of the Trump Administration
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The Social Security Administration (SSA) today announced its progress implementing President Trump’s bold agenda to improve services to the public while safeguarding taxpayer dollars. Working with the Department of Government Efficiency, SSA has charted a new course for the agency that prioritizes enhancing customer service, reducing waste, fraud, and abuse, and optimizing its workforce towards […]
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Stephen Evangelista Appointed Social Security’s Deputy Commissioner for Operations
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The Social Security Administration (SSA) announced today the appointment of Stephen Evangelista as the Deputy Commissioner for the Office of Operations. In this role, he will oversee SSA’s nationwide network of offices that provide frontline and support services to millions of customers each year. This includes oversight of more than 1,200 field offices serving communities […]
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Social Security Statement on President Trump’s Memorandum, “Preventing Illegal Aliens from Obtaining Social Security Act Benefits”
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The Social Security Administration (SSA) yesterday expressed its full support for President Trump’s memorandum, “Preventing Illegal Aliens from Receiving Social Security Act Benefits.” This memorandum reinforces SSA’s commitment to safeguarding taxpayer dollars and ensuring the integrity of the programs it administers. “The Social Security Administration is dedicated to protecting the vital benefits that American workers […]
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Social Security Administration Implements New Anti-Fraud Measures to Enhance Telephone Claim Processing
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The Social Security Administration (SSA) recently announced the implementation of enhanced fraud prevention tools for claims filed over the telephone, further modernizing the agency’s services and strengthening program integrity. Beginning April 14, 2025, SSA will allow individuals to complete all claim types via telephone, supported by new anti-fraud capabilities designed to protect beneficiaries and streamline […]
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Correcting the Record about Social Security Office Closings
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Recent reports in the media that the Social Security Administration (SSA) is permanently closing local field offices are false. Since January 1, 2025, the agency has not permanently closed or announced the permanent closure of any local field office. From time to time, SSA must temporarily close a local field office for reasons such as […]
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Social Security Updates Recently Announced Identity Proofing Requirements
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The Social Security Administration (SSA) is taking proactive steps to enhance the security of its services by implementing stronger identity verification procedures. The updated measures will further safeguard Social Security records and benefits for millions of Americans against fraudulent activity. In-person identity proofing for people unable to use their personal my Social Security account for […]
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Social Security Increases Transparency and Accountability – Shares More Information Online
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The Social Security Administration (SSA) announced today several new initiatives and resources to promote greater transparency and accountability. “President Trump has been clear that good government must serve the People. This begins with being transparent in how its government makes decisions and operates as good stewards of the resources entrusted to it,” said Lee Dudek, […]
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Statement from Acting Commissioner Dudek about Temporary Restraining Order
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“Today, the Court issued clarifying guidance about the Temporary Restraining Order (TRO) related to DOGE employees and DOGE activities at the Social Security Administration (SSA). Therefore, I am not shutting down the agency. President Trump supports keeping Social Security offices open and getting the right check to the right person at the right time. SSA […]
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Social Security Administration Resumes Treasury Offset Program Collections After COVID-19 Suspension
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The Social Security Administration (SSA) today announced the immediate resumption of debt collection activities through the Treasury Offset Program (TOP) for debts accrued prior to March 2020. This decision comes after a suspension of collections due to the economic challenges posed by the COVID-19 pandemic. The Treasury Offset Program, administered by the Department of the […]
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